Silverland Customer Reviews

Customer #:	1495
Overall Rating:	Excellent
Price Rating:	Excellent
Shipping Rating:	Excellent
Deliver Rating:	Excellent
Ease of Purchase:	Excellent
Customer Service Rating:	Excellent
Comments::	Quality product.Great service.

 

Customer #:	1386
Overall Rating:	Excellent
Price Rating:	Excellent
Shipping Rating:	Excellent
Deliver Rating:	Excellent
Ease of Purchase:	Excellent
Customer Service Rating:	Excellent
Comments::	it took a long time to get the jewelry but it was worth the wait.

 

Customer #:	1373
Overall Rating:	Excellent
Price Rating:	Excellent
Shipping Rating:	Excellent
Deliver Rating:	Excellent
Ease of Purchase:	Excellent
Customer Service Rating:	Excellent
Comments::	I ordered an item on their site, and within minutes found something else I liked more. I called them and they immediately canceled the first order to allow me to reselect what I really wanted. Very responsive and nice folks. They took care of my problem (which was entirely my fault actually) and I received the item I wanted soon afterwards. Very nice indeed.

 

Customer #:	1133
Overall Rating:	Excellent
Price Rating:	Excellent
Shipping Rating:	Excellent
Deliver Rating:	Excellent
Ease of Purchase:	Excellent
Customer Service Rating:	Excellent
Comments::	The necklace set was absolutely perfect! Customer service was extremely helpful and pleasant to work with! I am really really happy I decided to buy from silverland jewelry- thank you again!

 

Customer #:	1099
Overall Rating:	Excellent
Price Rating:	Excellent
Shipping Rating:	Excellent
Deliver Rating:	Excellent
Ease of Purchase:	Excellent
Customer Service Rating:	Excellent
Comments::	I would buy from this mechant again.

Customer #:	1051
Overall Rating:	Excellent
Price Rating:	Excellent
Shipping Rating:	Excellent
Deliver Rating:	Excellent
Ease of Purchase:	Excellent
Customer Service Rating:	Excellent
Comments::	Silverlandjewelry.com was wonderful to work with! They were very helpful and curteous. My personalized order arrived very quickly and I look forward to doing business with them in the future. Thanks!

 

Customer #:	956
Overall Rating:	Excellent
Price Rating:	Excellent
Shipping Rating:	Excellent
Deliver Rating:	Excellent
Ease of Purchase:	Excellent
Customer Service Rating:	Excellent
Comments::	Weve ordered twice from Silverland Jewelry and had wonderful experiences each time. They have a large selection, quality products, great prices, and excellent customer service.

 

Customer #:	821
Overall Rating:	Excellent
Price Rating:	Excellent
Shipping Rating:	Excellent
Deliver Rating:	Excellent
Ease of Purchase:	Excellent
Customer Service Rating:	Excellent
Comments::	Fantastic merchant, Look forward to shopping with them again,They were very helpful and have wonderful customer service and the merchardise was more beautiful thenpictured.

 

Customer #:	788
Overall Rating:	Excellent
Price Rating:	Excellent
Shipping Rating:	Excellent
Deliver Rating:	Excellent
Ease of Purchase:	Excellent
Customer Service Rating:	Excellent
Comments::	I was very pleased with Silverland Jewelry--the quality of their jewelry far surpassed my expectations and they responded immediately to questions I had about placing my order. I ordered a beautiful pearl bracelet for my bridesmaids and earrings for myself. I would recommend Silverland to anyone looking for quality jewelry at a reasonable price.

 

Customer #:	770
Overall Rating:	Good
Price Rating:	Good
Shipping Rating:	Good
Deliver Rating:	Good
Ease of Purchase:	Good
Customer Service Rating:	Good
Comments::	Their customer service department is friendly, prompt and attentive.

 

Customer #:	609
Overall Rating:	Excellent
Price Rating:	Excellent
Shipping Rating:	Excellent
Deliver Rating:	Excellent
Ease of Purchase:	Excellent
Customer Service Rating:	Excellent
Comments::	One of my best online purchasing experiences. The owner contacted me via email the day following the order. He has followed up since. The 11 sets arrived promptly and were gorgeous. Excellent service.

 

Customer #:	593
Overall Rating:	Excellent
Price Rating:	Excellent
Shipping Rating:	Excellent
Deliver Rating:	Excellent
Ease of Purchase:	Excellent
Customer Service Rating:	Excellent
Comments::	Would definitly order from them again. I love my necklace and was very happy with how quickly it got to me. I ordered it one day and three days later I was wearing my beautiful singapore. THANK YOU!!! NM

 

Customer #:	588
Overall Rating:	Good
Price Rating:	Good
Shipping Rating:	Ok
Deliver Rating:	Ok
Ease of Purchase:	Good
Customer Service Rating:	Excellent
Comments::	Shipping a little slow. Most likely not the vendor however. The lockets are just what I was looking for and the price was excellent. When I had a question, customer service was prompt and very satisfying. Thanks.

 

Customer #:	536
Overall Rating:	Excellent
Price Rating:	Excellent
Shipping Rating:	Excellent
Deliver Rating:	Excellent
Ease of Purchase:	Excellent
Customer Service Rating:	Excellent
Comments::	Great and personal customer service!

 

Customer #:	533
Overall Rating:	Excellent
Price Rating:	Excellent
Shipping Rating:	Excellent
Deliver Rating:	Excellent
Ease of Purchase:	Excellent
Customer Service Rating:	Excellent
Comments::	I ordered the Eternity necklaces for my bridesmaids and they are BEAUTIFUL! I love them! I accidentally ordered one for myself and am so glad for that mistake because I love the necklace. I get lots of compliments when I wear it. Very high quality for a reasonable price. I also ordered the wrong size chain for my bridesmaids and the exchange transaction went so smoothly. I am so pleased with the service. I would definately buy from this seller again if I need anymore jewelry for an event and I will definately recommend this seller to anyone whos interested. Thanks so much Silverland Jewelry! I am VERY pleased! I cant say enough good things!

 

Customer #:	529
Overall Rating:	Excellent
Price Rating:	Excellent
Shipping Rating:	Excellent
Deliver Rating:	Excellent
Ease of Purchase:	Excellent
Customer Service Rating:	Excellent
Comments::	Silverland Jewelry provided excellent customer service. The selection of jewelry was wide ranged and the prices were very competitive especially the sale prices. My purchase was received promptly in a very nice velet pouch and gift box. I highly recommend Silverland and will certainly shop with them again.

 

Customer #:	518
Overall Rating:	Excellent
Price Rating:	Excellent
Shipping Rating:	Excellent
Deliver Rating:	Excellent
Ease of Purchase:	Excellent
Customer Service Rating:	Excellent
Comments::	I ordered 2 bracelets from this site as gifts for my matron of honor and bridesmaid at my wedding and was worried it would arrive late so I paid for 2 day shipping. I received an email from the owner the next day explaining that he had removed the shipping costs because his business was located in the same city as me. I didnt realize that when I ordered the jewelery and was very appreciative that he would take the time to send me an email. I received the bracelets the next day and they were beautiful. Upon further review of the package, I realized the owner had also taken the time to write a letter to me thanking me for doing business and once again explained that he removed the additional cost of shipping due to the location of his business in relation to me. Customer service like that is a rare find in this day and age! I will definitely do business with them in the future. What a terrific find!

 

Customer #:	491
Overall Rating:	Excellent
Price Rating:	Excellent
Shipping Rating:	Excellent
Deliver Rating:	Excellent
Ease of Purchase:	Excellent
Customer Service Rating:	Excellent
Comments::	Silverland Jewelry defines customer service! Ray was able to understand what I wanted for a special gift with a unique engraving and helped me through the entire process. Without his personal attention and support I would not have been able to find EXACTLY what I wanted. Thank you so much! She loved the gift!