We are located in Raleigh, North Carolina. We have just moved into our new store located at 6325 Falls of Neuse Road, Raleigh, NC, Sutton Square Shopping Center (intersection of Falls 
& Spring Forest Roads). The location is between I-440 and I-540 in North Raleigh.
Silverland offers quality, fashionable
sterling silver or 14K gold filled jewelry using pearls and swarovski crystals. We have alarge and varied selection
of gift items at a great price while providing personalized service. We take
pride in our customer service. It is our goal to have you fully satisfied and thrilled at the quality items you receive. Actually we want you so happy that you tell your friends about us, including those friends on FaceBook, Twitter and other online communities.
We make most of our jewelry pieces and can customize any item or set that we make just for you. Call or email and we'll design just for you and your wedding. We can change the length, color, shape and material to get you exactly the jewelry you want.
We offer a 100% guarantee of satisfaction, and you can return any
products that have not been engraved or personalized, and receive
a 100% refund. If we made an error in personalizing an item, or if there is any defect, it can be returned within 30 days.
We ask that you return the items within 30 days of receipt of the
merchandise. If for some reason, you need longer, please contact us during the 30-day timeframe
and we will consider an extension and notify you promptly.
To take advantage of the return policy, the item must be unused and
unaltered. All we ask is that you contact us and let us know to expect
the item back. It is generally best to ask the shipper for a delivery confirmation
so you can be confident that we actually got the item being returned.
No sales tax is charged outside of the state of North Carolina.
Every effort will be made to ship your order one to two days unless
we are personalizing items for you. Free shipping on all
jewelry orders over $99 for United States Postal Service
standard First Class Mail inside the United States. For jewelry orders under $99, a $4.75 fee
for standard USPS delivery will apply. See "Shipping
Info" for complete information and current shipping methods and costs to ship your order. There is a calculator on the checkout page, just put in your ZIP or Mail Code and you can see exactly what shipping will cost with the items in your cart.
We carry items other than jewelry that are heavy and require
more shipping charges. The rates for bags, barware, and other heavy items are
spelled out in the shipping info page.
We welcome your suggestions and comments on how we can serve you
better. You can contact us directly at the email address inside these
brackets:
%{customerservice@silverlandjewelry.com}%
or by mail at:
SLJ Shipping Center, 6325 #11 Falls of Neuse Road, , Raleigh, NC 27615, or
by phone toll free at 866-658-4567, Monday through Saturday from 10:00
am until 7:00 pm est. You can also call the store directly at 919-878-5590..
